Frequently Asked Questions
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General Questions
Who is Ronnie?

Ronnie was our beloved English Bull Terrier, you can read more about Ronnie Here

Where can I find a size guide?

Each product shows a Size Chart 

Shipping
How much is delivery?

Delivery is £4.50

Which countries do you ship to?

We supply to England, Scotland, Wales & US

How long will it take for my order to arrive?

United Kingdom: 7 – 10 Business days from receipt of order.

International: 12 -18 Business Days from receipt of order.

During busy periods i.e. Christmas, delivery may be delayed.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation with shipping details and a tracking number.

Aftercare
How do I wash my item?

We provide wash-care instructions with each order.

Do you accept returns?

We hope you will be fully satisfied with your purchase. But if something isn’t quite right you have 30 days to send back your items back to us for a full refund.

Can I do an exchange?

We are unable to offer exchanges on any items.  Please be advised to simply return any unwanted item(s) for a refund and place a new order.

ANYMORE QUESTIONS?
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